Transforming housing
operations with a
smarter solution
West Morland & Furness Council
From complexity to clarity
Westmorland and Furness Council partnered with iStride to transform their Civica Cx system from a basic setup into a fully integrated, operationally effective platform. Through smart workflows, live reporting, and hands-on staff training, the council now benefits from streamlined processes, better data visibility, and a more responsive housing service — all built on a solid foundation of internal capability.
"Jim’s wealth of knowledge and responsiveness have been invaluable in helping us shape Civica Cx around our service needs. He understands the detail, works with the team, and delivers solutions that make a real difference — particularly during critical times like rent reviews!”
Rebecca Halton
Interim Senior Manager- Housing Landlord & Homelessness Services