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Data Warehouse Build and Suite of ARC Returns
Fife Council
Avoid the year end surprises through continuous ARC Return reporting
Fife Council partnered with iStride to overcome reporting limitations in Civica Cx and improve data-driven decision-making. Through a bespoke data warehouse, Power BI dashboards, and hands-on mentoring, staff gained the tools and confidence to manage and report on services effectively. The result: clearer insights, improved performance monitoring, and long-term internal capability built from the ground up.
"Jim is flexible, really easy to work with, and extremely knowledgeable about both the Civica Cx product and Power Platform. His support has made a huge difference to how we manage and report on services."
Jim Lumsden
Corporate Development Team Manager
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