Civica Cx to In-Form Data Migration
Taking the cost and stress out of data extraction.
Tyne Housing
Tyne Housing needed a seamless data migration and a cost-effective way to manage historic rent account data. iStride provided a solution by extracting and transforming data for the new system and creating a custom solution using Google App Sheets. This allowed for secure storage and reporting without unnecessary costs or software, meeting all requirements and completing the project on time.
The Challenge
Tyne Housing was approaching the end of its contract with Civica and faced the critical task of migrating data to their new system. The immediate need was to extract customer data and prepare it for import via a structured mapping process. Beyond that, they also needed a reliable way to store and report on historic rent account data for former clients — without investing in a full legacy system.
The Solution
iStride were recommended to Tyne Housing to handle both the data migration and the legacy solution. First, iStride supported the extraction and transformation of customer and account data, aligning it to the requirements of the new system. Once successfully migrated, we then developed a bespoke system using Google App Sheets to securely house and allow reporting on historic rent data — a lightweight, zero maintenance cost solution tailored to their exact needs.
The Results
With tight deadlines looming, Tyne Housing successfully completed the migration on time and avoided costly disruptions. The new custom-built legacy solution has provided an efficient way to manage historic account data without the overhead of unnecessary features or software. The entire process was completed quickly, professionally, and to precise specification.
“I found Jim honest and professional. I was immediately confident that he could produce what was needed. Jim helped us create something that we needed fast — without having to pay for a lot of unwanted extras.”
Systems and Business Performance Manager
Andrew Graham