With Scottish draft regulations mirroring the intent of Awaab’s Law, housing associations can’t afford to wait until reporting deadlines arrive to think about data. Early decisions on how damp and mould information is captured, structured and flowed through Civica Housing Cx will determine whether future reporting is meaningful or misleading. This piece explores why early thinking matters, how Scottish and English approaches differ, and five practical, data-first steps Cx tea

I recently attended the SQLBits2023 conference, held at the ICC Wales in Newport, and it was an excellent experience. The range of speakers was impressive, including leading experts in the field, as well as those who are looking to advance their careers. The agenda was really good, with something for everyone, including sessions on business intelligence and the Microsoft stack, as well as Power BI. One thing that stood out to me was the passion that the Microsoft teams had fo