In previous posts we looked at how to retrieve repair works orders  and then pull back full works order details  from Civica Cx. If you have not already seen that post, I suggest you read that first. That’s great, but only a piece of the whole picture. Typically Cx is the client system, and a 3rd party contractor is using their own in house, or off the shelf software. I refer to this as the external system. Once the external system has received a works order and started d

Picking up where the token post left off, this article moves on to something genuinely useful: retrieving repair work orders from Cx using the SOAP web services. Despite newer versions and endless documentation, WSRepairContractorService is still doing real-world heavy lifting. This post walks through a working GetRepairWorkOrders call, highlights common gotchas, and explains exactly what data you’ll get back.