Effective Date: 1st January 2025

 

At iStride Ltd, we take your privacy seriously. This privacy policy explains how we collect, use, and protect any personal information you provide while using our website, www.istride.co.uk, or in the course of our business interactions.

 

1. Who We Are

iStride Ltd is a UK-based consultancy, providing data, business intelligence and related services to social housing providers.  Our website serves as a platform for sharing professional knowledge, technical insights, and updates relevant to our clients and colleagues. We are not engaged in unsolicited marketing or advertising.

 

2. What Information We Collect

We do not knowingly collect personal data through our website.

However, we may collect and store limited information when you:

• Contact us by email, phone, or via the website.

• Work with us as a client or prospective client.

• Subscribe to receive updates through the blog.

This may include your name, email address, job title, and organisation name.

We do not collect sensitive personal data or track individual visitors through analytics.

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3. How We Use Your Information

Any personal data you provide is used solely to:

• Respond to your enquiries or service requests.

• Carry out existing or potential work for you.

• Send updates that are relevant to your services e.g. upcoming industry announcements that may impact.

We do not use your data for promotional marketing or sell/share it with third parties.

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4. Legal Basis for Processing

We process your personal data based on the following legal bases under the UK GDPR:

• Contractual necessity – to deliver services you have requested or are discussing with us.

• Legitimate interest – to inform existing or former clients about changes or issues relevant to the services we’ve provided.

• Consent – where you have explicitly requested to receive blog updates or similar.

You may withdraw consent or object to processing at any time (see Section 6).

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5. Data Retention

We retain only minimal personal data and only for as long as necessary for:

• Carrying out work for you

• Communicating about relevant technical changes

• Meeting legal or financial obligations

 

6. Your Rights

Under the UK GDPR, you have the right to:

• Access personal data we hold about you

• Correct inaccuracies

• Request deletion of your data (where legally permissible)

• Object to communications or processing

• Lodge a complaint with the Information Commissioner’s Office (ICO)

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To exercise your rights, contact: jim.walker@istride.co.uk

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7. Cookies & Website Use

The iStride website may use basic cookies for functionality or simple analytics. We do not use advanced tracking, profiling, or advertising cookies.  You can disable cookies in your browser settings.

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8. Third-Party Links

Our blog may link to external sites (e.g. Microsoft updates). We are not responsible for their privacy policies or content.

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9. Changes to This Policy

We may occasionally update this policy. When we do, we will post the new version on our website with the updated effective date.

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Contact

iStride Ltd
Director: Jim Walker
Email: jim.walker@istride.co.uk
Website: www.istride.co.uk