Automated communications are only as good as the data they carry. In Civica Cx, built-in tags go a long way - but only so far. What if...

I have the great pleasure of working with so many Civica Cx sites, and one question that seems to come up fairly frequently is: "Should I...

The Importance of Forward Planning in Census Data Integration for Cx Housing System Introduction Census data collection within housing...

In this post I show you how you can pull information field responses in to Communications Remove manual entry?, improve communication...

In an earlier post, web-services-and-why-you-should-care we talked through what web services are and what you can do with them. We...

In the first article in the series, we learn about what web services are and some key concepts