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Don’t Repair Components Under Warranty… Use Your Data to Alert People!
Missed warranties quietly drain budgets. With Cx Asset Management, you can surface real-time warranty checks at the exact moment a repair is logged. A simple stored procedure and conditional alert can stop unnecessary jobs, direct staff to the right contractor, and let your data do the shouting—automatically.

Jim Walker
Nov 215 min read


How to Make Your Automated Communications More Powerful – Through Conditional Data Tags
Automated communications are only as good as the data they carry. In Civica Cx, built-in tags go a long way - but only so far. What if...

Jim Walker
May 225 min read


Stored Procedures for Conditional Alerts
We recently learned about stored procedures and how these can be created for bulk communications. This week we're going to look at...

Jim Walker
Aug 10, 20235 min read

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